Site Build

Initially I will discuss your goals with you or look over a written brief to gather information and determine the options available. If you have in-house personnel responsible for design and content I will liaise with them throughout the process.

This will be followed by a written proposal containing recommendations tailored to your requirements, including the choice of CMS, base theme, hosting options and a full cost breakdown with delivery timeline.

All new sites are hosted on a development server where you can view progress, upload content and make amendments.  Once the site is fully configured and tested it will be deployed to your domain.

Your new website will have a responsive layout that adapts to tablet and mobile devices.  The CMS will be configured for a range of users with support and training provided if required.

Hosting

Your hosting platform should be fast, stable and secure. Hosting options are available from free, to thousands of pounds per month so it is important to make the right choice.

I will recommend a cost effective hosting package that matches your needs. This will usually be a shared cloud platform or a virtual private server. Full stack solutions with CDN integration are also available.

My fully managed hosting solutions offer the following features that can be expanded as your website grows:

CMS optimised servers
Managed OS updates
Daily database backups
Daily backups of file systems
Server status monitoring
Low load, low traffic servers
Solid State RAID drives
Low downtime and fast support
Optional SSL Certificates

Site Management

To ensure your site is secure it should be kept updated. Regular core, module, theme and plugin updates will be installed as they are issued and I will also monitor performance indicators and fix errors identified by site audits.

Ongoing technical support by email or telephone is available with 99% of queries answered within 12 hours.  I offer an ad hoc hourly rate or a monthly service contract, depending on the individual needs of the customer.

I can provide a range of Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) features to develop your on-line audience with monthly progress reports and recommendations.

Inevitably, you will want to make some changes to the original concept. As your site grows, I can add features and amend the site to meet your new goals.

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